About us
About the Swedish Consumer Agency and how to contact us
About the Swedish Consumer Agency and how to contact us
We are a central government agency based in Karlstad. We deal with matters related to the purchase of goods and services.
Our information service to consumers
Our information service to consumers
Our information service answers questions you, as a consumer, may have regarding the purchase of goods and services.
This is how you file a complaint
This is how you file a complaint
You can file complaints to the Swedish Consumer Agency about problems in the consumer markets.
This is how you apply for KO support
This is how you apply for KO support
The Consumer Ombudsman, KO, can sometimes help consumers to solve a dispute with a company. KO then represents the consumer in court or in relation to the Enforcement Authority.