About the ECC Network
Om ECC-nätverket - Engelska
ECC Sweden is a part of the European Consumer Centres Network (the ECC Network). The network consists of 29 centres, based in every EU Member State, as well as in Norway and Iceland. ECC Sweden also cooperates with a consumer office in the United Kingdom.
Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.
ECC Overview
The ECC-centres are funded by the European Commission and national authorities. ECC Sweden is co-financed by the Swedish Consumer Agency.
A consumer who has a cross-border problem with a company can contact the ECC-center in their country. The consumer can receive advice and possibly mediation.
The ECC network has no enforcement powers. The work is based on voluntary cooperation with consumers and companies.
If you want to know more, you can visit ECC Sweden's website.
Do you want to contact ECC Sweden?
The website konsumenteuropa.se is not intended for those with consumer questions. If you have a problem or a question, you can contact the Swedish Consumer Agency’s information service, who can provide you with information about your rights. Through the information service, you can reach ECC Sweden. ECC Sweden can assist you if you have made a purchase from a company within the EU, Norway, Iceland, or the United Kingdom.
Contact the Swedish Consumer Agency's information service
More information about the ECC Network
Visit the ECC networks website if you want to learn more about the network.
Proofread: 16 January 2025
The content is presented in collaboration with ECC Sweden, which is part of the ECC network and the Swedish Consumer Agency's information service. ECC Sweden is part-financed by the European Union.
The content of this website represents the views of the author only and it is his/her sole responsibility; it cannot be considered to reflect the views of the European Commission and/or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA) or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains.
