Identity theft

Utsatt för ID-stöld - Engelska

Has someone taken out loans, purchased goods, or signed up for subscriptions in your name without your knowledge? If so, you have been a victim of identity theft and fraud. You need to take immediate action.

Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.

1. Report the identity theft to the police

Call 114 14 or go to your nearest police station to report the identity theft.

2. Check transactions with your bank

Review your accounts, loans, and bank cards. It is important to ensure that no credit has been taken out in your name or that there have been no unauthorized transfers from your account. Contact your bank immediately if there have been transfers from your bank account that you do not recognize. They will then investigate if and how the unauthorized transaction occurred.

3. Block your personal identity number with the credit reference agencies

You can block your personal identification number whit the credit reference agencies. If someone tries to take out a loan in your name, the company or bank the fraudster wants to borrow from will not be able to perform a credit check. This prevents the fraudster from borrowing money in your name.

The major credit reference agencies cooperate . Therefore, it is often sufficient to block your credit report with one of them, and they will help block it with the others. List of credit reference agencies at the Swedish Authority for Privacy Protection's website (in Swedish)

4. Block your ID card or driver’s license

Block your ID card or driver’s license if you have lost it. Contact the company or authority that issued the card.

5. Contest incorrect claims

If you have received an invoice or payment demand for something you did not order, you must dispute the invoice or demand. You do this by contacting the company that sent the invoice and explaining the situation.

How to dispute an invoice

If someone has taken out a loan in your name, you can read more about what to do on konsumenternas.se.

What to do if you have been a victim of loan fraud on konsumenternas.se (In Swedish)

6. Contact the Swedish Tax Agency

If you have been a victim of identity theft, you should contact the Swedish Tax Agency to check that no one has changed your registered address.

Identity fraud on the Swedish Tax Agency’s website

7. Contact Svensk Adressändring

Check with Svensk Adressändring to ensure that no mail forwarding has been set up for your address.