Our information service to consumers (formerly Hallå konsument)

Vägledning för konsumenter (före detta Hallå konsument) - Engelska

The Swedish Consumer Agency’s information service answers questions you, as a consumer, may have regarding the purchase of goods and services. Our information service for consumers was previously called Hallå Konsument.

Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.

The advisers at the Swedish Consumer Agency can:

  • answer questions about purchases of goods and services, complaints and consumer legislation

  • provide information about how to shop with environmental sustainability in mind

  • help you get advice through ECC Sweden in the event of questions about or problems with cross-border purchases

  • help you find experts at other authorities, consumer agencies and municipal consumer counselling.

About our information service to consumers and Hallå konsument

Proofread: 6 February 2025

The content is presented in collaboration with ECC Sweden, which is part of the ECC network and the Swedish Consumer Agency's information service. ECC Sweden is part-financed by the European Union.

The content of this website represents the views of the author only and it is his/her sole responsibility; it cannot be considered to reflect the views of the European Commission and/or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA) or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains.

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