Cars and other vehicles

Read about car purchases and your rights when you encounter problems with the car. The information also applies to other types of vehicles such as caravans, trailers, boats, mopeds and electric bikes.

Your car is broken or works poorly

How to file a complaint about defects in a new or used car.

Buying a car from a car dealer

Things to consider when buying a car, such as warranties, environmental impact, and financing.

Before hiring a car

What to consider when renting a car.

Problems with your rental car

Find out what applies if you receive a payment demand afterwards or if the rental company claims that you have damaged the car.